Our Drive Efficiency event in Oakbrook, IL, featured an impressive lineup of industry speakers who discussed strategies and trends to give CDL recruiters a leg up in a highly competitive and regulated landscape. It was also an opportunity to give attendees a front-row seat to the future of driver recruiting tech as our CTO, Sam Bloomquist, unveiled a roadmap packed with innovative features and best practices. Here’s how DriverReach is shaping that future by adding value-packed features to its platform.
Building Stronger Bonds: DriverReach as Your Recruiting CRM
Sam emphasized that building lasting relationships is the key to recruiting success. That's why we like to refer to DriverReach as more than just an ATS – it's a full-stack recruiting Contact Relationship Management (CRM) tool that helps you do just that: manage relationships.
Imagine having a tool that not only tracks applicants but also deepens your connection with them. With features like autoresponders, drip campaign tools, and a dashboard that shows you all the touchpoints you’ve made with a driver, you can automate and customize communications so that you’re never letting a driver fall through the cracks.
Accelerate Your Hiring with Lightning-Fast Processes
Who says recruiting has to be a slow race? DriverReach is all about streamlining your workflow and making the hiring process a breeze for both drivers and recruiters.
🪄 Magic Links transform the application process for drivers. These unique links provide easy, password-free access to applications, allowing candidates to complete forms at their own pace and convenience. This flexibility eliminates a common pain point and improves the overall candidate experience.
Once an application is submitted, ✈️ Paper Airplane takes center stage. This handy tool empowers recruiters to quickly update, correct, or add information to applications before sending them back to drivers for review and approval. By creating a collaborative process, Paper Airplane ensures accurate and complete applications while minimizing back-and-forth communication.
Fun fact: We call it 'Paper Airplane' because it's as easy as tossing a paper airplane across the classroom, proving that sometimes, even fun childhood memories can be a blueprint for efficient software.
These innovative features are just a glimpse of DriverReach's commitment to making the hiring process as smooth as possible for drivers. By simplifying the application and review process, we help you attract and hire top talent faster.
Revolutionizing eDocs: Streamlined Packeting and Faster Onboarding
DriverReach has listened to customer feedback and tackled the challenge of creating and managing document packets head-on. One of Sam's standout announcements was the significant enhancements to DriverReach's eDocs system, allowing users to group important documents together as they see fit for hiring, onboarding, announcements, and more. Users have quickly picked up this tool and transitioned from third-party document signing tools to utilize this handy feature.
By leveraging the existing custom label system, recruiters can now effortlessly group documents into specific packets, with the flexibility to customize them as the company grows or adapts to new processes.
Imagine this: You need to send a standard onboarding package to a new driver. With a few clicks, you select the appropriate label, and all the necessary documents are bundled together. No more manual document gathering or time-consuming formatting.
Meleny Perry shared:
“For people using things like DocuSign. The cost of all of those envelopes versus upgrading to Edocs is a no a brainer honestly! Since we use Edocs I wouldn’t go back.” (Check out the video for her takeaway)
This was DriverReach's vision. One integrated solution for everybody where you don’t have to pay extra costs.
Unlocking Insights with the Recruiting Behaviors Report
A feature we were all excited to share at the event was the Recruiting Behaviors Report—an updated and reimagined report based on customer feedback, industry trends, and the desire to give our users more insight into their data. DriverReach's Recruiting Behaviors Report makes this possible by aggregating key data points such as:
Recruiter performance: Compare individual recruiter metrics like conversion rates, time-to-first-contact, and hire rates.
Team performance: Analyze overall team performance, including average time-to-hire and conversion rates.
Pipeline efficiency: Identify bottlenecks and areas where your team can improve, such as reducing time-to-first-contact or increasing conversion rates.
By tracking these metrics over time, you can identify trends, measure the impact of your recruiting strategies, and make data-driven adjustments to improve your overall performance.
For example, if you notice that the average time-to-first-contact is increasing, you can investigate the root cause and implement targeted training or process improvements to address the issue. Or, if you see that a particular recruiter has a consistently high conversion rate, you can identify their best practices and share them with the rest of the team.
The Recruiting Behaviors Report empowers you to turn data into actionable insights without crunching numbers and sifting through multiple metrics. By leveraging this powerful tool, you can optimize your recruiting process, improve efficiency, and ultimately drive better results.
AI: A Powerful Ally, Not a Replacement
Artificial Intelligence is undoubtedly reshaping industries, and driver recruiting is no exception. Sam was clear about DriverReach's approach to AI: "We're not going to replace you. We're not going to be making hiring decisions for you." Instead, we're developing AI tools to work alongside you.
Sam revealed that DriverReach is developing AI tools to augment recruiter capabilities with a measured and human approach that supports DriverReach’s mission to make hiring drivers easier and more efficient. By automating tedious, awkward, dull, or complicated tasks and providing valuable insights, AI will empower recruiters, instilling a sense of confidence and control, to focus on building relationships and driving results.
"We want to use this new technology to empower your team to be more efficient, more powerful," Sam emphasized. "We want to provide more insights to inform your judgment and decisions."
Check out this video where Sam breaks down this new feature!
Stay tuned for more updates on DriverReach's AI initiatives!
Looking Ahead: Continuous Innovation and Customer-Centric Development
We’re excited about the future of driver recruiting technology and are committed to leading the way with innovative, customer-centric solutions.
Stay tuned for more updates, and if you’re interested in being a part of our journey, don’t hesitate to reach out to us to learn how we can partner with you and your team. Together, we’re not just keeping up with the industry; we’re setting the pace.
About DriverReach
DriverReach is a cutting-edge recruiting and compliance management system designed for the transportation industry. By streamlining the recruiting process and simplifying compliance management, DriverReach helps companies quickly find qualified drivers while ensuring regulatory compliance, thereby improving operational efficiency and safety.
